CRM (CUSTOMER RELATIONSHIP MANAGEMENT)
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This sure is better than the rinky-dink system I had before, where I had to enter everything 2 or 3 different times!

Carol Trzicky
TNT Towing Boise, Idaho

TRANSPORTATION SOFTWARE WITH CRM BUILT IN !
A CENTRALIZED PLACE FOR:

  • ALL DRIVER CALL-IN FUNCTIONS, LOAD STATUS, OUTGOING MESSAGES
  • ALL CUSTOMER CONTACTS
  • TO-DO LIST, APPOINTMENTS, SCHEDULING
  •  PROSPECT SALES CALLS
  • IMPORTANT DATES, PERSONAL MESSAGES
  • COLLECTION CALLS

DRIVER CALL-IN
(People Contact)

  • Unlimited message length
  • Unlimited messages
  • Location, date, time
  • Current load information, direct access for more detail
  • Next load information
  • History of loads on the screen
  • Access driver logs, hours available
  • Permanent record of messages
  • Leave messages to drivers
  • Leave messages for any computer user

CUSTOMER CALLS
(Company Contact)

  • Prospecting
  • Collection calls
  • Quotes given
  • Track all customer contacts, like pallets, over & short, collections  issues 
  • History of calls from all users
  • Shared company databank throughout

HISTORY

  • History of all calls; driver,  customers, prospects, collections, etc
  • Calls organized by topic

TO-DO LISTS

  • Schedule any appointments
  • Call categories, like collection calls, prospects, personal, urgent, later
  • Schedule your day with to-do items
  • Report on any call information using the powerful user-defined reports

TRANSPORTATION SOFTWARE CALL CENTER
DRIVER CALL IN SAMPLE

transportation software call in
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